Welcome to Prasanthi Gold & Silver. By accessing and using our services, you agree to the following terms and conditions:

1. Product Authenticity
   All our jewellery is crafted using certified gold and silver. Product weights, purity, and descriptions are provided with utmost accuracy.

2. Pricing
   Prices are subject to change based on market rates and availability. Final billing will include applicable taxes and making charges where applicable.

3. Orders & Availability
   Availability of products is subject to change. We reserve the right to cancel or modify orders in case of stock unavailability or technical errors.

4. Returns & Exchanges
   Returns are accepted only for manufacturing defects or damage during delivery. Items must be returned unused and in original packaging within 7 days of purchase. Custom or personalized items are non-returnable.

5. Payment
   We accept secure modes of payment including UPI, net banking, and cash at our showroom. Online payments are processed through trusted gateways.

6. Customer Support
   For any queries, contact us at prasanthigoldsilver@gmail.com or call +91 8089 742 678 / 0496 2602107.